Our Care

For people living with dementia, including those presenting behavioural and psychological symptoms, Hazelbrook delivers specialist dementia nursing care in an environment designed for calm, dignity and familiarity. Our approach focuses on understanding each person’s story and routines, helping maintain identity and reduce anxiety through structured days, reassuring spaces and practical support. Staff trained in dementia awareness use compassionate communication, sensory activities and consistency of care to help residents feel safe, supported and understood as their needs evolve.

Some residents require higher levels of clinical oversight due to complex physical health needs, advanced frailty, long‑term conditions, spinal injuries, neurological disorders or acquired brain injury. Our skilled nursing team is present 24 hours a day to manage clinical needs, administer medication safely, support mobility and promote comfort. Care plans are developed with medical professionals and involve therapeutic input where appropriate, always prioritising dignity, safety and meaningful daily routines that support quality of life.

For individuals living with conditions such as acquired brain injury or complex neurological presentations, Hazelbrook offers structured support that brings clinical care together with rehabilitation‑focused practice. We help residents maintain as much independence as possible through personalised goals, adapted environments, specialist equipment and coordination with therapy professionals. Whether someone’s journey is longer‑term or focused on stabilisation and skill maintenance, we build plans that respect the person’s strengths and preferences.

Hazelbrook also supports adults with complex mental health needs, including severe and enduring conditions, in a way that emphasises emotional wellbeing, stability and personal choice. Care teams work to understand each resident’s experiences, triggers and coping strategies and build a supportive, structured environment that nurtures confidence and safety. Encouragement, routine and respectful support help residents engage in daily life at their own pace.